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Other Q&A related to XDE (ENG)

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Q: Can XDE do same-day delivery?

A: No, XDE does not do same-day delivery


Q: What will happen to items that will be returned to the seller?

A: XDE will coordinate with the seller.


Q: What allowable weight that XDE allows?

A: Item/s with a maximum weight of 999kg.


Q: Why did the rider check the package before receiving it?

A: It's a standard process for XDE  drivers to check your package before delivery. The driver should note the type of item on the receipt for safety and insurance purposes.


Learn more about XDE.

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