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How do I purchase the protection service? (ENG)
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To avail of Shopee’s protection service for an item, select Cracked Screen Protection, Electronics Protection, Gadget Protection, or Merchandise Protection at the Checkout page > Place Order.
View the insurance policies availed
To do so, select the Finance icon on the homepage > select Insurance > My Policies > swipe to view To Pay, Purchased, Expired, and Cancelled policies.
You may also view your policies as part of your Purchase History.
⚠️ Note • Cracked Screen Protection is offered when purchasing mobile accessories. You may choose which device you would like to be insured when you activate the policy. • Electronics Protection is offered when purchasing electronic appliances. • Gadget Protection is offered for mobile phones, tablets, and smartwatches. • Merchandise Protection is offered for selected lifestyle accessories. You may check on the product page and at Checkout if the policy is available for this protection plan. |
Learn more about Shopee Insurance FAQs.
