Hi, how can we help?

Returns & Refunds

Raising requests
Disputes
Resolution

How do I check the status of my Return/Refund request?

Para sa Taglish version ng article, basahin dito.



To check the status of your return/refund request, go to Me tab > My Purchases > Return Refund tab and view the status listed.


Checking-the-status-of-your-Return-Refund-request.gif


If the rider fails to pick up your order for return, know what to do and how to track your order.


⚠️ Note

If you are experiencing issues uploading your airway bill (AWB), please try our basic troubleshooting guide.



Learn more about Return/Refund.

Was this article helpful?
Yes
No