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What is Merchandise Protection? (ENG)

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Merchandise Protection protects your item from total loss due to accidental and liquid damage where the item is beyond repair. This covers up to 100% of your gadget price, for 3 months.


Accidental and/or liquid damage includes damage due to sudden, unintentional, or unexpected events, including but not limited to, damage caused by collision, drop, compression, liquid, or fire.


In the event this happens to your eligible device, you may submit a claim to our service partner to avail of professional repair or replacement services via authorized centers.



Apply for the Merchandise Protection when purchasing an eligible product

To do so, select Merchandise Protection at the checkout page > Place Order.


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Coverage of Merchandise Protection

The service term is for three (3) months, covering up to 100% of the gadget price.


⚠️ Note 

The price of Merchandise Protection varies depending on the purchase price of eligible items on the Shopee platform. You may view the price at the Checkout page when an eligible item is being purchased.



Learn more about Shopee Insurance FAQs.

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