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[ShopeePay] How do I view my ShopeePay transaction history?

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You can check your ShopeePay transaction history for the last 12 months on the ShopeePay wallet homepage. 


Select ShopeePay wallet on the Shopee App homepage > Select the History tab.


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You can filter your transactions by:

  • Date range (All Date > select desired date range)


  • Incoming/outgoing funds (All Types > select desired transaction type)

    • Money In – incoming funds include cash-ins, money sent from contacts, refunds, and more. 

    • Money Out – outgoing funds include all online/offline payments, sending money to contacts, bank transfers, and more.

    • Google Play Store

    • Apple Services

    • Digital Purchase


  • Transaction Status:

    • Successful

    • In Progress

    • Failed

    • Refunding

    • Refunded

    • Cancelled


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Select an item to view transaction details such as Completed Time, payment status, and other relevant reference numbers.


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If you have made a transaction with ShopeePay, but haven’t reflected on the History page yet, contact ShopeePay Customer Service.


⚠️Note

• You can COPY the Transaction SN as a point of reference for the ShopeePay Customer Service agent if you encounter problems with any ShopeePay transaction. 

• The Reference ID is only required if the agent asks for it.



Learn about your ShopeePay Statement of Account and how you can download it.

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