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[Digital Products] How do I check the order status for Digital Products?
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Know more about the posting timeline of bills payment and Other FAQs related to Bills Payment.
To check order status for Digital Products, go to Digital Purchases via the Me tab on the Shopee App > Filter orders by order status (To Pay, To Receive, etc) > Select an order to view more details.
⚠️ Note Transactions for digital products will be processed once payment is made. Do note that some digital products (e.g. Prepaid SIM top-up) will require buyers to take time before an order can be considered as completed. |
If you encounter technical issues on the Shopee App, you may try doing our Basic Troubleshooting Guide.
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